• The Real Victims of Amazon’s New Grocery Stores? Nabisco, Kraft And P&G

    March 15th, 2019

    If Amazon plans to open a chain of grocery stores, those at most risk might not be other retailers, but the companies that stock them. Amazon likely would carry a large number of private-label goods; a strategy Aldi, Trader Joe’s, Kroger and others are mastering. Here’s what shoppers should expect.

  • The Soup Has A Familiar Face: How Artificial Intelligence Is Really Changing The Store  

    February 2nd, 2019

    Facial recognition and artificial intelligence may seem futuristic, but their roles are far more basic for retailers. Most are using these advancements to simply understand the factors behind purchase choices — not to wow shoppers. This story includes four outcomes for shoppers.

  • Is 2019 The Year Of Paid Loyalty? Lululemon, CVS and Loblaw Are Game To Find Out

    January 9th, 2019

    Loyalty programs are so pervasive the perks that once made members feel special are now expected. So Lululemon, CVS and other brands are testing paid memberships, betting shoppers would rather spend more to be part of a select group of cohorts. Three factors will prove whether the idea pays off.

  • 8 of 2018’s Best Retail Trends: Learning From Kroger, Walmart, Lidl And Others

    December 27th, 2018

    From rising youth to the European invasion to the commerce of health, several less-than-expected events shaped retail in 2018. They will inform what it looks like in 2019. Here are eight promising 2018 retail trends and what shoppers should learn from them.

  • What Shoppers Should Expect From A $15 Hourly Retail Wage

    October 17th, 2018

    Amazon’s plan to raise its hourly wage to $15 is driven by a responsibility to treat its workers better, but it comes when demand for talent is rising. Here’s what shoppers can expect for $15 an hour, and how Publix, Wayfair and others prove that good experience takes more than money.