SEE ALL POSTS FROM BRYAN'S BLOG Posts Tagged ‘grocery stores’

  • Research: Half Of Shoppers Buy Perishables Online, And It’s Changing Customer Service

    June 20th, 2019

    A recent international survey of supermarkets and consumers reinforces that online grocery shopping is heading in just one direction, and this means food stores must change online and in-store services. A look at research results, and how they are playing out among leading grocery chains.

  • How Major Mergers Are Changing Your Favorite Private Brands

    February 26th, 2018

    Among the features that attracted Amazon to Whole Foods is its popular private label, 365 Everyday Value. But mergers in the retail industry also are forcing private labels to change – in terms of access, innovation and price. For consumers, it’s altering the shopping basket in many ways.

  • Walmart Is Investing In Shopper Data: How That Will Change The Grocery Aisle

    January 4th, 2018

    Walmart is stepping up its efforts to personalize the customer experience through better use of its data, joining Amazon, Kroger and others. The result will transform what shoppers know as the traditional supermarket.

  • Giant Eagle’s Got New Rewards, But Does It Have Enough Meat To Satisfy Shoppers?

    October 23rd, 2017

    The supermarket chain’s new rewards program is evidence that winning loyalty requires being both omnichannel and omnivore — diverse in many ways. But that’s just the start of what consumers expect. Here’s a look at three basic elements to sating the shopper.

  • Setting The Stage For Food Theater: A Shopping List Of 7 Needs

    September 20th, 2017

    Attracting attention in today’s supermarket arena requires a stage. More grocers are creating stores dedicated to food theater — dine-in settings that hold up as destination experiences, even special events. But it’s not a just-add-water formula. This list provides seven essential ingredients.