Bryan's Blog

  • 5 Ways Kroger’s Investment In Tech And Experience Will Change All Grocery

    October 2, 2018

    Kroger’s sales growth has slowed slightly, but that doesn’t mean the chain is losing market share. Rather, it reflects necessary moves to appeal to a shopper base that demands better service, experiences and quality at lower prices. Here are five ways shoppers should benefit across the industry.

  • 4 Ways The Sinking Of Toys R Us Will Transform Toys

    September 28, 2018

    The contents of the average toy box will likely look different after holidays to come not only because of innovation and technology, but because of the retailers that will be selling them. This story looks at four ways the disappearance of Toys R Us will change what kids play with.

  • Daredevil Retail: How DSW, Nordstrom And Office Depot Are Experimenting With Experience

    September 18, 2018

    Experiential retail increasingly means swapping selling space for event space among major brands, including DSW, Nordstrom and Casper Mattress. Will video tunnels, style consultations and a “shoevator” be enough? What works, and what might not, in experiential retail.

  • Giving The Thumbs-Down To Fake Reviews, In 6 Ways

    September 15, 2018

    Roughly 15% of product reviews are estimated to be fake, yet they remain one of the most sought-after tools for making purchase decisions. How do consumers know if the critiques they’re reading, good or bad, are genuine? One expert shares six telltale signs.

  • A Hotel Is Taking The Pulse of Consumers, Literally. Can Retail Do The Same?

    September 5, 2018

    The hotel chain AccorHotels is testing heart rates to better anticipate the destinations its loyalty members are most likely to love. Can retailers do the same? This story looks at the possibilities of achieving shopper loyalty through the heart and other biometrics.

  • CVS Video Clinics Will Change Shopper Expectations: How Retail Could Follow Its Lead

    August 28, 2018

    CVS Health is expanding further into healthcare by offering video-enabled MinuteClinic visits, broadening what shoppers should expect from the brand. How do retailers that stick to the business of just selling merchandise fit in? This story looks at adjacent services retailers can offer virtually.