Bryan's Blog

  • 9 Off-The-Radar Retail Predictions For 2019

    December 18, 2018

    Personalization and artificial intelligence are sooo 2018. When digging for the truly unexpected retail predictions for 2019, we asked retailers, experts and suppliers to go out on a limb. This story shares 9 examples of what they see on the horizon.

  • Resale In Vogue: Burberry, Banana Republic, The North Face Find Treasure In Recycled Fashion

    December 17, 2018

    With a market value of $20 billion, secondhand retail is capturing the interest of major brands, from Banana Republic to REI. This story looks at some priceless factors that explain why resale has become so appealing and what it may mean for future retail.

  • Cash, Interrupted: What Shoppers Can Expect From Retail-Hungry ATMs

    December 12, 2018

    The number of cash-dispensing ATMs is nearing saturation in the U.S., at 500,000, while consumers are relying less on cash. So ATM makers are finding new uses for their technologies, and it’s increasingly in the store aisle. Here’s what shoppers can expect.

  • Points For The Holidays: Will Regifting Rewards Help Nordstrom, Sally And Others In 2019?

    December 7, 2018

    Several retailers have enhanced their rewards programs in advance of the holidays, when more shoppers are in the stores and therefore likely to enroll. But can they keep these members after the gifts are opened? Here’s how Nordstrom, Sally Beauty and others will need to keep loyalty fresh in 2019.

  • Putting A Price On Trust: 4 Ways Data Can Enforce Brand Believability

    November 29, 2018

    Recent research draws a correlation between consumer trust and revenue growth, translating to $180 billion in unrealized sales among studied companies. Increasingly, how data is used to establish customer understanding and relationships can determine trust. This story provides four guidelines.

  • Anatomy Of A Black Friday Shopper: 10 Defining Characteristics

    November 20, 2018

    Black Friday may be the traditional kickoff of the holiday shopping season, but the people who brave the crowds on the day after Thanksgiving are no longer traditional shoppers. As retailers plan and promote their deals, here are 10 characteristics that define this year’s Black Friday customer.