SEE ALL POSTS FROM BRYAN'S BLOG Posts Tagged ‘Engagement’
February 15th, 2017
From gay marriage to immigration rights, some social and political issues are just too culturally significant for retailers to ignore. Starbucks made this evident with its recent commitment to hire 10,000 refugees. But before taking a stand, what should merchants consider?
January 5th, 2017
Will men and artificial intelligence define retail in 2017? Possibly. Considering the activities in retail today, several experts shared what unexpected trends they believe will merge in 2017.
January 4th, 2017
We may not be giving away partridges and drummers for the holidays, but no doubt people are spending a lot on gifts. They also are doing so in creative new ways. I scoured holiday survey results from six sources and plucked 12 surprising data points about the holidays.
January 3rd, 2017
There’s no business like show business, and retailers are vying to get in on the act. More merchants are turning to Broadway in their ongoing play for experiential marketing. But what can retailers do for an encore?
September 13th, 2016
Recent research shows a third of consumers prefer that companies thank them in the form of points or miles – indicating the pervasiveness of loyalty programs. But retail interactions occur well outside purchase, and recognition extends beyond loyalty programs. How some retailers are thanking customers in fresh ways.