SEE ALL POSTS FROM BRYAN'S BLOG Posts Tagged ‘Data’
April 18th, 2017
The breakthrough of virtual assistants such as Alexa and Google Assistant is raising service expectations among consumers, including in retail. How can retailers implement their own bot technology to improve customer relations?
February 15th, 2017
Some may think Tiffany & Co. chose an unlikely person and venue for its latest TV ad — Lady Gaga and the Super Bowl. But did it? The spot’s style, the event and the Tiffany on the Lady’s arm appeal to a market it might have been ignoring. Valentine’s Day sales could tell if the plan scores.