News & Media
In the News
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Financial Post: Loblaw debuts digital loyalty app as grocery retail war heats up
May 06, 2013by Hollie Shaw TORONTO • Retailer loyalty programs are aiming to reach people where they do a vast amount of [...]
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Retail Online Integration: What Retailers Can Learn About Customer Retention From the Latest Airline Mega Merger
Any retailer that’s been in business for five minutes knows that a loyal customer is far more valuable than a [...]
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Business Standard: Hope, not fear, builds bridges
Author Bryan Pearson tells Ankita Rai that loyalty is the result of customer intimacy, not anxiety. Marketing through fear and [...]
Press Releases
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The Loyalty Leap Hits Best-Seller Lists in First Week, Touting That Any Company can Win on Customer Intimacy
May 21, 2012Book Debuts on New York Times, USA Today and Wall Street Journal Best-Seller Lists Recognized throughout the loyalty-marketing industry for [...]
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LoyaltyOne President Bryan Pearson to Reveal the Secrets of Building Customer Intimacy in a Privacy-Worried World
November 3, 2011The Loyalty Leap: Turning Customer Information into Customer Intimacy to hit the shelves in May 2012 At a time when [...]
