Bryan's Blog

  • AP Photo/Joerg Sarbach

    Lidl Is Coming: 12 Reasons U.S. Retailers Should Care

    October 18, 2016

    The German supermarket chain Lidl is planning to enter the United States by 2018 and has already begun recruiting managers. That gives U.S. supermarket chains a year to prepare for this budget chain’s entry. From its pricing to merchandise, here’s why they should care.

  • AP Photo/Mark Lennihan

    Shopping The Friendly Airports: 3 Ways Technology Can Boost A $32B Industry

    October 10, 2016

    Airport retail is expected to grow rapidly in the next 15 years. A look at the trends motoring this growth, and three ways retailers can take advantage of technology to engage travelers.

  • Photographer: Akos Stiller/Bloomberg

    3 Ways Retailers Plan to Protect Customer Data in 2017

    October 3, 2016

    Requirements to install chip card technology in the U.S. has forced retailers to bone up on risk management in 2016, and they will continue to do so in 2017. According to research from the National Retail Federation and Forrester, retailers are looking to protect customer data in three other key ways.

  • Photo credit: Rent the Runway

    Where Is The Uber Of Fashion?

    September 26, 2016

    The shared economy is expected to reach $20 billion by 2020, yet retail’s contribution is evolving. A key challenge is mastering both on-demand service and inventory needs. I suspect the Uber of retail is out there, but it may require a role that the sharing economy has strived to eliminate.

  • Photo Credit: Stouffer's

    When Change Is In Store: How Starbucks, Stouffer’s And Others Manage Transformation

    September 19, 2016

    The old chestnut goes that the only constant is change, but in retail this is not true. The other constant is the risk of failure, and knowing how and when to make the correct change. A look at three major misstep areas.

  • Photo by Andrew Burton/Getty Images

    The Hidden Value Of Thanks: 3 Ways Apple, Lululemon And Others Do It

    September 13, 2016

    Recent research shows a third of consumers prefer that companies thank them in the form of points or miles – indicating the pervasiveness of loyalty programs. But retail interactions occur well outside purchase, and recognition extends beyond loyalty programs. How some retailers are thanking customers in fresh ways.