Bryan's Blog
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May 22: Loyalty Links & Likes
May 22, 2013Here are a few loyalty links that caught my eye this week. 1. Uniting a customer loyalty program using data [...]
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Giving Back Looks Good on the Outside, Feels Better on the Inside
May 21, 2013One of the basic rules of loyalty marketing that I have learned over 20 years is that you can’t expect [...]
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May 15: Loyalty Links & Likes
May 15, 2013Here are a few loyalty links that caught my eye this week. 1. Amazon Earns Customer Loyalty With Integrity, Not [...]
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One Year Later, The Loyalty Leap to Welcome B2B Sibling
May 14, 2013Every morning, billions of people awake from their sleep, put their feet on the floor and ponder a similar thought: [...]
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May 8: Loyalty Links & Likes
May 8, 2013Here are a few loyalty links that caught my eye this week. 1. How Enterprise Leaders Like Bill Marriott Create [...]
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At Best Buy, The Best Customer Experiences Come From Employee Buy-In
May 6, 2013Ask any consumer about his or her best buying experience, and you’ll hear it did not simply involve a product [...]
