July 18, 2016
Seeking to improve customer experiences as well as revenue growth in the burgeoning takeout category, supermarkets are hiring trained chefs – or in the case of Kroger Co., training their own. Essential to success is ensuring that customers feel they get their money’s worth.
July 15, 2016
Several supermarket chains, from Kroger to H-E-B, are incorporating healthy-eating campaigns into their overall store experiences. This move, in advance of changing food label requirements, is causing food manufacturers to change practice. Consumers, so far, are responding positively.
July 5, 2016
Seeking fresh ways to breathe life into their visually flat offerings, online retailers are taking a literal page from catalogs […]
June 28, 2016
Restoration Hardware’s recently launched RH Grey program has renewed the question of the viability of fee-based loyalty memberships. More retailers are […]